Successful companies are always attentive in that this productivity according to the requirements of the markets, their indexes are well established, until management is attentive in as is is giving the quality culture in enterprise under its management, where their weaknesses are, what needs to be corrected, be improved in order to guarantee favorable results for the organization. Corresponds to the management with his team, with the heads of production and markets, determine how it is that productivity should operate, how it indexes must be defined, and how to attach in the final results of the product obtained concerning the quality assurance. Not can management neglect quality and productivity, behavior in the current scenarios where they constitute serious competitive advantages that has encouraged many companies compete, conquer, win markets. There are many national companies that have neglected the scope, relevance of give prominence to the role of the quality and productivity, more now, in the Venezuelan case where the behavior of the foreign trade policy, where there are possibilities has changed radically of entering into new markets with new alliances, conventions that has led to the current Government. Worrying is that faced with the advance of globalization, the behaviour of the economic scenarios that have generated a new commercial behavior where the competitive dynamic is constant, which leads to prepare to compete, Venezuelan SMEs not have been prepared to do so, more in terms of quality and productivity, quality be considered equivalent to do things wellfocusing our processes to this by ensuring our service and your warranty. Quality is the result of a planning of each one of the aspects that intervene between the desire of the consumer and service or final product offered continuous and total. Indeed, there are many negative aspects that need to be processed, in order to give way to a new change for the participation of SMEs in the current national scenarios, both international ones such as commercial dynamics: that there are a significant number of insufficiently trained personnel in the line of production., little improvement in the areas of productivity. arker offer similar insights.